The quickest and most efficient way to reach us is by emailing info@hvyresearch.com, rather than calling us.
Zelle to 845-500-8651
Venmo @ResearchHVY ** (Last 4 is 4052)
Cashapp $HVYResearch**
Credit Card will automatically add 5% processing fee
**When you use Venmo or Cashapp please make sure to send as friends/family or as a gift & not as merchant
**This is very important for this industry as Venmo/cashapp can flag and shut down our account + paying as a merchant typically pits a hold on the funds being released for up to 21 days. This will delay your order being shipped out until the funds clear.
UPDATED DO NOT PUT ANY ORDER INFO IN THE NOTES- No Order number or anything related to the purchase. We will match names to orders manually & reach out if there are any questions
Orders are fulfilled within 24 hours of receiving payment.
We ship via USPS 1-3 day shipping for $12
Priority Express shipping is available for $30.
if your package has not moved within the USPS network, please contact USPS to open an investigation. If there has been no movement within 2 days of opening your claim, we will reship your order.
if we forgot an item that you ordered, please send us a picture of what you did receive and the item that you are missing. Once we receive that information we will send out your item within 24 hours
If we added an extra item, enjoy the freebie on us!